If the owner is a Dropbox Basic user, you can stream the first 15 minutes.If you don’t own a file, how much of it you can stream on or on the mobile app depends on what type of account the file owner has. Why can’t I play a whole video or audio file? Learn about supported file types that can preview in Dropbox. Sharing a folder doesn't count as a referral.If a video or audio file won’t play on or the Dropbox mobile app, it may be in a file format that Dropbox can’t preview. If your friend receives referrals from multiple senders, only the sender of the referral link that's used will earn bonus space.ĭoes sharing a folder count as a referral? They don’t need to use the email address where you sent the invite to sign up for Dropbox. Will I still get credit if my friend signs up with a different email address?Īs long as your friend signs up for an account with the referral link in your invitation, you'll earn referral bonus space. If you feel this status is inaccurate, double-check the email address of your recipient to try again.This may mean that the recipient already has an account with Dropbox, or that the recipient is attempting to register with the same computer as you.Ineligible: The recipient is ineligible for the referral program.Completed: Both you and your referral have been credited bonus space.Waiting for email verification: Your referral installed and signed in to the desktop app but hasn't verified their email address.Waiting for install: Your referral signed up but hasn't installed or signed in from the desktop app.Invitation sent: Your referral has been invited to use Dropbox but hasn't yet signed up for Dropbox.Under From referrals, check the Recipient email column to view the status of a referral.Scroll down to Total bonus space earned.Click your avatar (profile picture or initials) in the top-right corner.How to check the status of your referrals Download and install the Dropbox desktop app.Click the link in the referral email or the link that was shared with you, and follow the prompts to create a Dropbox account.After you refer someone, they’ll need to complete the following steps before you both receive the extra storage space.
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